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ARTICLE TITLE: 8 Ways to Increase your Customer Base 18/03/09, 1:04 PM
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Author: Wayne Diamond for DiaMatrix
 
8 Ways to increase your customer base
To increase your customer base, it is necessary to stay in constant contact with potential customers. The more you have to offer them, the more likely they are to think of you first. Below are 8 ways to bring more customers into your business.

1. Offer a free newsletter
Free is a price everyone can afford. When you offer a free newsletter, you are letting potential customers know that you are willing to go out of your way for them right from the start. If you have done a good job of constructing your newsletter, people will want to know more about your business;

2. Provide helpful information on topics related to your business in your newsletter
For example, if you sell diet products, you could include a tip sheet on how to eat out in restaurants without ruining your diet. Use a similar tactic for any product and/or service you are selling

3. Use your newsletter to keep your potential customers updated
People are fascinated to hear of the latest developments in your industry and your business if you present them in an informative and interesting way. This puts your business name before them in a way that they will remember

4. Use your newsletter to update your potential customers on new products and/or services
A person may have once considered your products and/or services but may not have found exactly what he or she was looking for. If it becomes clear that the right product and/or service has come along, your potential customer may become a steady customer


5.Increase your customer base by asking for opinions
Request that website visitors complete a short survey related to your type of business. People generally enjoy expressing themselves and will often be happy to tell you what they think;

6.Present a professional but friendly attitude
You want your business to be portrayed as the professional business that it is. It is therefore wise to present a clean, well-written newsletter with a friendly tone

7. Make your contact information clearly visible
Some people will want to contact you directly before ordering your products and/or services. Make it easy for them to do so; and

8. Keep up with and maintain customer support and service
A customer who has a question about their first order is just as important as that long-time customer. If you look at it that way, you will treat every contact with respect and appropriate action.

Furthermore, you can facilitate good customer support by adding a link in your newsletter.

Increasing your customer base is one of the most important aspects of growing a business. Stay in contact with your website visitors through newsletters, comment forms and surveys. Relevant and reliable communication will facilitate the success of your business.
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